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You may think you are getting a deal but you aren't. I made the mistake of buying a high end MTB from them and they never could get it working correctly and I ended up selling it. I went back years later to order tires. Both sets shipped with a mismatched set of tires....
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1.4
I didn't like
  • Customer service is horrific
  • Consistent fail to deliver the ordered product
#1050054
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Not a big deal when it's only 2 cents, but on an exactly $20 in store order, they charged me $1.52 instead of $1.50. It's not the money that is wrong and upsets me, it's their feeble excuse that their Point of Sale computer rings up tax on each item, which means it...
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3.3
#755773
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Two weeks no work done on bike. Was told 4 days. Day 7 was told work started. Day 14 nothing. Two lies and wasted time took unworked bike away. Bad management, bad service due lying more than anything. Service guy has a, too bad I'm busy attitude. Well I hope that he...
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1.5
I didn't like
  • Servce
#698567
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I made a small order while still in France, but using my American billing address, American Paypal account, and an American shipping address - because we were going back to California and I wanted it there when we got there. The package never arrived. About 3 weeks...
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Arles, Provence-Alpes-Cote D'azur
#508586
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Performance Bike is a mail order bike parts company. Based upon prices, I have ordered mountain bike parts from this company on two occasions. The first time I was informed at the time of delivery of half my order that the balance of my order was backed ordered and not...
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#136503
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